Improve revenue.
Make sure you bill for everything you can, whether fees, labour or parts/materials related.
A ready-made field service management system suitable for various workflows.
A 'No-code' Application Platform enabling custom applications or hybrid solutions.
Expertise to help accelerate your project and get the most from it.
Solarvista 2-in-1 Field Service Management System & 'No-code' Application Platform
Solarvista includes an innovative security model for both UI and data access that allows you to offer custom portals to your customers and improve the overall customer experience.
An innovate model allows access rights and menus to be controlled specifically for groups of users. A user group could be unique to a customer facilitating a web portal that's a unique experience to them.
Create rules for each group of users which dynamically control which data is accessible and within each record, which fields are visible or editable. This is useful where data records are better maintained by the customer.
A comprehensive report designer built into the product and accessed within the web portal enables documents and charts to be generated from any data captured or stored within Solarvista. These can then be uniquely tied to the customer's security group and displayed in their portal.
Customers can track status of their own work, book new work and also keep you updated with related information. This information can be customised to yours, or even the specific customer's needs to ensure ease of use and quality of data.
Let customers choose a convenient appointment online using the web portal or emailed link to web page. These appointments are offered in the order of your lowest cost too.
Make sure you bill for everything you can, whether fees, labour or parts/materials related.
Customers that collaborate online can get service faster with improved their service levels and therefore satisfaction.
Avoid unnecessary phone calls and manual completion of paperwork or long-winded documents attached to emails.
“Solarvista was selected based on the flexibility of the product and the proven ability to deliver software solutions within our industry."
"We needed a new solution that offered modern facilities. We especially liked the ability for Solarvista’s mobile applications to support custom form based input processes on tablets, something our engineers are looking forward to save them time."
"We looked at several systems but the flexibility of Solarvista appealed to our unique business requirements. We look forward to working with Solarvista to constantly improve our service and deliver exceptional quality and value to our clients."
Be alerted to issues and send documents to customers.
Learn moreKeep your systems in sync and improve efficiency.
Learn moreHold all your customer and business data in one place.
Learn moreIt streamlines your field service processes by connecting your customer directly to your processes. They get access to a portal that can be unique to their specific needs.
All data can be imported from basic (CSV) text files that can be created in Microsoft Excel. Similarly, Equipment can also be imported from text files.
On Enterprise Plan, you get 10 stakeholder users for each regular user, so for example, if you had a 20-user account, you get 200 external users to use for whatever you need.
You can choose to just use only the parts that you need, which ensures the system is easier to implement and use; you don't need to 'work-around' other features.
Yes, Solarvista has integrated automation for connecting systems together as well as ready-made connectors for major third-party products.
External users can sign in using either Google, Apple or Microsoft IDs. We do not support independent email & passwords for security reasons.