BYOD and Field Service: What are the pros and cons?
FREE DOWNLOAD What are the key benefits and major challenges of implementing a Bring Your Own Device (BYOD) strategy for field service organisations....
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The BYOD debate is one that has received much coverage in recent months with some in the service sector as well as other industries arguing that BYOD is the only way forward for businesses looking to compete effectively and offer the most efficient customer service and increased employee satisfaction. But what is BYOD? What is the impact on the business, the mobile workforce, and the customers?
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End to End Field Service: What does it mean?
FREE DOWNLOAD End to end field service was one of the biggest buzz phrases heard during the past year. But what exactly do we mean by end to end? Is...
What do 'Mobile Communications' mean for the modern Field Service operation?
FREE DOWNLOAD The use of mobile Communications, including devices such as PDAs and tablets, is growing exponentially and having a profound effect on...