Emma James
The AA uses Solarvista Software to manage their home emergency field service operations
The Automobile Association (“The AA”) is one of the UK’s most trusted brands and the undisputed leader in Roadside Assistance. Another key part of...
Thames Valley Controls has been around since 1971 and is based in Flint, North Wales. Established for over 50 years TVC has become the ‘go to’ solution for the best-in-class lift control and monitoring solutions for businesses all over the UK.
With a well-earned reputation for quality, not just for the product itself but for the gold star customer support and product engineering development they undertake, TVC is the leading independent provider of lift control and monitoring equipment across the UK. This can be seen in the huge amount of investment and development of new and innovative lift solutions they undertake to surpass their customers’ expectations.
“Back in the early days we used a ‘book’ to log all jobs and parts which was incredibly inefficient, then we started to use an in-house Access Database which was a little clunky but better than paper.”
“Moving on, we discovered some field service software which was okay, but not nearly as comprehensive as Solarvista, which we then moved to.”
“We are delighted with the three-dimensional capabilities of Solarvista and we have still barely scratched the surface of its capabilities. There are so many new features which we have yet to use which I am sure will improve the businesses efficiency more and more in the future.”
Angela – Customer Services Manager
Thermodial, leading HVAC supplier, uses Solarvista to manage field service.
Paul Adams : Jul 5, 2016 10:24:34 AM
Solarvista are pleased to announce that leading HVAC supplier Thermodial has selected Solarvista to provide an integrated customer-service focussed...
J. Murphy & Sons Limited turns to Solarvista.
Emma James : Dec 2, 2022 2:49:09 PM
J. Murphy & Sons Limited was established in 1951 by John Murphy and was initially involved in working on post-war regeneration projects - the focus...