Pricing
Detailed Comparison
Solarvista 2-in-1 Field Service Management System & 'No-code' Application Platform
Lite
Min 5 users
£25
£23
user/per month
Basic field service management system & 'no-code' application platform with features for planning and processing work using ready-made & customised workflows. Some restrictions on volume and configuration.
- Responsive web portal for desktops and tablets.
- Mobile apps for iOS, Android or Windows with offline capability.
FIELD SERVICE MANAGEMENT SYSTEM
- Customers & Contacts.
- Sites & Equipment.
- Products & Materials.
- Skills.
- Qualifications & Certifications.
- Territories & Responsibilities.
- Teams.
- Opening Hours.
- Shift Patterns & Rosters.
APPLICATION PLATFORM
- Calendar-based scheduling.
- Work item template designs (max 5).
- Activity & form designs (max 20).
- Data source designs (max 10).
- Custom fields.
- Customisable workflows.
- Work items (max 300 pupm).1
- Unlimited activities and forms.2
- Unlimited data source records.2
- User groups.
- Standard app templates.
- Attach photos & files.
- Capture signatures.
- Menu builder.
- Customisable views.
- Bulk assignment of work items.
- Bulk import tool.
PROFESSIONAL SERVICES
- Standard help desk support.
microsoft azure SERVICES
- Storage (100 Mb per user).3
Standard
Min 5 users
£43
£36
per user/per month
Full-featured field service management system & 'no-code' application platform with features for planning & processing work, costing, billing, inventory and connectivity. Unlimited volume of records and/or configurations. Access to connectors and integrations.
Everything in Lite plus:
FIELD SERVICE MANAGEMENT SYSTEM
- Recurring Work.
- Costing Journals w/Analysis.
- Billing/Invoice Generation.
- Service Levels.
- Pricing Policies.
- Inventory Levels
- Follow-ups.
- Parts Tracking.
- Break/Fix Codes.
- Quotations/Estimates (Q3/24).4
APPLICATION PLATFORM
- Unlimited work template designs.
- Unlimited activity & form designs.
- Unlimited data source designs.
- Unlimited work items.
- GPS location capture & maps.
- Premium app templates.
- Standard connectors included.
- Event log notifications.
- Automated integration facility.
- Automated batch export.
- Additional test account.
- Standard connectors.
- Developer API (regular volume).5
- Reporting & dashboards (H1/24).4
- Automated scheduling (H2/24).4
PROFESSIONAL SERVICES
- Rapid prototype service.7
- Customer success manager.
microsoft azure SERVICES
- Logic Apps (max 3 included free).8
- Table Storage (150Mb per user).4
Enterprise
Min 20 users
£call
£call
per user/per month
Full-featured field service management system & 'no-code' application platform with features for planning & processing work, costing, billing, inventory and connectivity. Unlimited volume of records and/or configurations. Access to connectors and integrations. Includes enterprise-level priority support, multiple accounts, full developer API access.
Everything in Standard plus:
FIELD SERVICE MANAGEMENT SYSTEM
- Agreements/Contracts.
- Enhanced Pricing Models.
APPLICATION PLATFORM
- Unlimited connectors.
- Multiple accounts.6
- Developer API (higher volume).5
- Premium connectors included.
- Customer portal access.10
- Unlimited user option.9
- Customised legal terms option.
- BI data sync service (Q1/23).4
PROFESSIONAL SERVICES
- Rapid prototype service.11
- Priority help desk support.
- Dedicated customer success manager.
- Custom integration service.12
microsoft azure SERVICES
- Logic Apps (max 10 included).8
- Table Storage (200Mb per user).3
- Allowance is spread across all users e.g., for a 10-user account, a maximum of 10 x 300 work items is allowed, per month.
- A fair usage policy applies though with normal usage, these limits are unlikely to be reached.
- Allowance is spread across all users e.g., for a 10-user account, a maximum of 10 x 100Mb of storage is allowed on the account.
- Estimated to be available by the end of this time period. This is subject to change but is a committed roadmap feature.
- The regular volume allowance (Standard) for API usage is calculated at 100 per user per month. The higher volume (Enterprise) is calculated at 300 per user per month.
- Multiple accounts is limited to 20.
- Limited to 15 working hours of configuration.
- If more Logic Apps are required, these can be purchased for an extra fee per month.
- Unlimited users is a chargeable option based upon an expected usage model.
- Subject to a fair usage policy.
- Limited to 25 hours of of configuration.
- We will create a custom integration for any system with compatible technologies subject to a limit of four data flows. If more are required, an additional charge will apply.
Frequently asked questions...
-
Is it possible to pay via Direct Bank Payments?
Yes, select your desired plan and then choose "Direct Debit". We will send you an email with a link to setup a direct debit and we'll debit the correct amount from your nominated bank account upon completion.
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Will I pay extra for new features as they are introduced?
No, new features listed in this pricing table will be delivered free of charge when available.
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What happens if I reach a usage limit?
We'll notify you via email and request either an upgrade to a higher level plan, or where feasible, a capacity addition.
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Can I change from one plan to another at any time?
It's possible to upgrade at any time, however it is only possible to downgrade at the end of the contract period (either monthly or annually).
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What does "fair usage policy" mean?
Sometimes it is better to operate a variable usage allowance which can be assessed occasionally as to whether is fair and appropriate for your account. If we deem that usage is outside fair usage, we will contact you and explain why. We'll then expect to reach agreement around an additional charge or a commitment from you to reduce usage.
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What are the costs for additional Microsoft Azure Services above allowances, if I required?
At time of writing, an extra Logic App costs £15 per month and additional storage costs £10 per £1Gb.
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Why would I need "higher volume API"?
The higher volume API allowances on Enterprise allow for intensive use of the API, in scenarios where systems are deeply integrated. The "regular volume API" is only enough for basic creation, updates and closing of work items based around a few per day per user.
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Will be credited, if I cancel my subscription?
No credits apply but cancellation will occur at the end of the contract period (either monthly or annually).